About Me
My name is Lauren - I’m a product designer with 4+ years of experience distilling the complex and ambiguous into useable, visually stunning products in heavily regulated and high-trust environments like - the Center of Medicare & Medicaid Services.
Recently when consulting for federal agencies, I:
Led design and research initiatives for the General Services Administration (GSA), the federal agency responsible for government-wide property management and procurement - creating a 43% drop in help tickets directly freeing up 10 hours a week for help desk employees.
Designed a finance dashboard that Dept. of State executives used to address Congress to secure funding for critical initiatives such as modernizing the Dept. of State
Conducted 30+ user interviews with US Air Force members to improve the UI of their workforce management platform.
Led design efforts on contracts worth $82.4 million for Defense and Logistics Agency, pushing AI centric designs that helped users figure out best course of action based on current national and international events.
For my next role, I seek to make an impact on people's day-to-day lives through healthcare, health tech, or finance industries!
My product design case studies, visual design, and other projects
Narrative and visual showcases of my work for various clients across multiple platforms and media.
ASSIST - Help Center
2025
Help Center research and redesign for GSA that resulted in a 43% drop in help desk tickets submitted.
Role - Lead Product Designer & Researcher
Timeline - Q1 2025
Client - General Service Administration (GSA)
StartupOS Founder Dashboard
2023
Education dashboard design that helps founders build and launch their startups - resulted in a 300% increase in signed up users.
Role - Contract UI/UX Designer
Timeline - Q1 2023
Client - StartupOS
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